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How to Cancel Wyze Cam Plus

You can cancel Wyze Cam Plus entirely online through your account settings. Your cameras continue working on the free tier with 12-second event clips after cancellation.

Easy
Home & Smart Home

Steps verified

Quick Facts

Monthly cost
£2.99/mo
£29.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Cancellation takes effect immediately with no prorated credits.
After cancellation
All cloud-stored recordings are permanently deleted after cancellation. Cameras continue recording free 12-second event clips only.

Cancellation Steps

Go directly to Wyze Cam Plus cancellation page

  1. Sign in to your Wyze account

    Visit wyze.com, click Login, and enter your email and password.

  2. Go to Account settings

    Click your profile icon in the top right and select 'Account' from the menu.

  3. Find your subscriptions

    Navigate to 'Subscriptions' or 'Services' in the settings menu to view active plans.

  4. Confirm cancellation

    Click 'Cancel Subscription' next to Wyze Cam Plus and confirm to complete immediately.

Tips & Things to Know

  • Download important cloud recordings before cancelling, as all stored videos are permanently deleted.
  • Downgrade from Cam Plus Unlimited to a single-camera plan instead of cancelling entirely.
  • Resubscribe anytime without penalty if you need continuous recording again later.

Your Consumer Rights

  • UK users can cancel within 14 days of purchase under the Consumer Rights Act 2015.
  • Canadian users are protected under the Canadian Consumer Protection Act for subscription services.

Frequently Asked Questions

Can I cancel Wyze Cam Plus anytime?
Yes. There are no contracts or early termination fees. Cancellation takes effect immediately.
Will I get a refund if I cancel Cam Plus?
No. Wyze does not offer refunds. Access ends immediately and fees are non-refundable.
What happens to my cameras after cancellation?
Cameras continue on the free tier with 12-second event clips. Live streaming and local features remain functional.
Will my cloud recordings be deleted?
Yes, all cloud-stored videos are permanently deleted after cancellation. Download important footage beforehand.
Can I cancel Cam Plus for just one camera?
Yes, you can cancel a single-camera plan or downgrade from Unlimited to a single camera instead.

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