How to Cancel Ring Protect
Ring Protect stores video recordings from your Ring doorbell or cameras in the cloud. Cancel through the Ring app or ring.com. Your cameras still work for live view without a plan.
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Home & Smart HomeSteps verified
Quick Facts
| BasicOne camera | £4.99/mo |
| PlusAll cameras + extended warranty | £12.99/mo |
| Highest tier = £49.99/year | |
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for partial billing periods.
- After cancellation
- Recorded videos deleted after plan ends. Account preserved.
Cancellation Steps
Go directly to Ring Protect cancellation pageOpen the Ring app or website
Go to ring.com/account or open the Ring app and tap the menu.
Go to Plan settings
Navigate to "Account" then "Subscriptions" or "Plan".
Cancel your plan
Select your Ring Protect plan and click "Cancel Plan".
Confirm cancellation
Confirm the cancellation. Your plan remains active until the end of the billing period.
Tips & Things to Know
- Your Ring cameras still work for live viewing without a plan.
- Download any saved videos before your plan expires — they will be deleted.
- Ring Protect Basic covers one device; Plus covers all devices at your location.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Will my cameras still work?
- Yes, live view works without a plan. You lose cloud recording and video history.
- What happens to my saved videos?
- Videos are deleted when your plan expires. Download them before cancelling.
- Can I switch to a different plan?
- Yes, you can switch between Basic and Plus plans at any time.