Free tool

Cancellation Letter Generator

Generate a formal cancellation letter referencing consumer rights for your country.

Your Letter

References United Kingdom consumer rights

[Your Full Name]
[Your Address]

31 March 2026

[Company Name]
[Company Address]

Dear Sir/Madam,

Re: Cancellation of gym membership – Account/Membership Number: [Your Account Number]

I am writing to formally request the cancellation of my gym membership with [Company Name], effective as soon as possible in accordance with the terms of my agreement.

Please confirm in writing (by email or post) the following:

1. The date my gym membership will end.
2. Confirmation that no further payments will be taken from my account.
3. Details of any final payment or refund due.

I request that you do not contact me with retention offers or alternative plans. My decision to cancel is final.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, I am exercising my right to cancel this service. If I am within the 14-day cooling-off period, I expect a full refund. The Digital Markets, Competition and Consumers Act 2024 further requires that cancellation must be as straightforward as signing up.

Please process this cancellation promptly. If I do not receive confirmation within 14 days, I will escalate my complaint to Trading Standards (via Citizens Advice on 0808 223 1133) and the relevant ombudsman.

Yours faithfully,

[Your Full Name]

Date: 31 March 2026