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How to Cancel Wyze Cam Plus

Cancellation is quick and done entirely through the Wyze mobile app. Your cameras keep working with free motion detection, and access continues until the end of your billing cycle.

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Quick Facts

Monthly cost
£2.99/mo
£35.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused time. Access continues until the end of your billing cycle.
After cancellation
Cloud-stored event clips are permanently deleted within 30 days of subscription expiry. Camera settings and local microSD footage remain unaffected.

Cancellation Steps

Go directly to Wyze Cam Plus cancellation page

  1. Sign in to the Wyze app

    Launch the Wyze app and log in with your account credentials.

  2. Go to Account settings

    Tap your profile icon in the bottom-right corner and select Account.

  3. Tap Services or Subscriptions

    Select the option to view your active Wyze Cam Plus subscription.

  4. Cancel Cam Plus

    Tap Wyze Cam Plus, then select Cancel Subscription and confirm. Access continues until your billing cycle ends.

Tips & Things to Know

  • Download important cloud recordings before cancelling - they're permanently deleted 30 days after expiry.
  • Check your renewal date so you don't accidentally pay for another billing cycle.
  • Your cameras will still work with free 12-second motion clips after you cancel.

Your Consumer Rights

  • Under FTC regulations, subscription services must honour cancellation requests promptly with clear disclosure of terms before purchase.
  • Canadian consumers may cancel within 30 days of purchase without penalty under CRTC standards with clear terms at sign-up.

Frequently Asked Questions

Can I cancel Wyze Cam Plus anytime?
Yes. There are no contracts or early termination fees. Cancel anytime and keep access until the end of your billing cycle.
Will I get a refund if I cancel mid-cycle?
No. Wyze does not offer refunds for unused time. Your subscription remains active through the end of your current billing cycle.
What happens to my cloud recordings after cancellation?
Cloud-stored clips are permanently deleted within 30 days of expiry. Download important videos before cancelling to preserve them.
Will my cameras stop working?
No. Cameras continue working with free 12-second motion clips. You lose full recordings and AI detection features only.
Can I pause instead of cancelling?
There is no pause option. You can cancel and resubscribe anytime without losing your camera settings.

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