How to Cancel Utilita Energy
Utilita is a UK pay-as-you-go and smart prepayment energy supplier. Switch by choosing a new supplier.
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Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Credit refunded after final bill.
- After cancellation
- Records retained per Ofgem.
Cancellation Steps
Go directly to Utilita Energy cancellation pageCompare deals
Use a comparison site.
Choose new supplier
Select a new energy deal.
New supplier handles switch
They contact Utilita.
Final bill
Settle any outstanding balance.
Tips & Things to Know
- Prepayment customers should check smart meter compatibility.
- New supplier handles the switch.
- Check for any outstanding debt.
Your Consumer Rights
- Ofgem protections.
Frequently Asked Questions
- Prepayment?
- Check meter compatibility with new supplier.
- Debt?
- Must be settled before switching.
- How long?
- About 5 days.
- Smart meter?
- May need reconfiguration.
- Exit fees?
- Check your tariff.