Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
TunnelBear logo

How to Cancel TunnelBear

TunnelBear cancellation is entirely online and takes just a few clicks. Your paid access continues until the end of your billing period, then you automatically downgrade to the free 2GB/month tier.

Easy
VPN & Security

Steps verified

Quick Facts

Monthly cost
£9.99/mo
£59.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds once a billing period starts. Cancellation prevents future charges only.
After cancellation
Your account and settings are preserved when you downgrade to the free tier. Delete your account explicitly to remove all data.

Cancellation Steps

Go directly to TunnelBear cancellation page

  1. Sign in to TunnelBear

    Visit tunnelbear.com and log in with your email and password.

  2. Go to Account

    Click your profile icon in the top right and select "Account" from the menu.

  3. Find Subscription

    Locate the "Subscription" or "Billing" section in your account dashboard.

  4. Cancel Subscription

    Click "Cancel Subscription" and confirm. You keep access until your billing period ends.

Tips & Things to Know

  • You automatically downgrade to the free 2GB/month tier after your billing period ends.
  • Your account, settings, and login stay active on the free tier after cancellation.
  • Annual subscriptions are non-refundable, so cancel before renewal to avoid charges.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK), you have 14 days to cancel digital subscriptions from purchase.
  • Under FTC regulations (US), cancellation must be as easy as sign-up and auto-renewal terms must be clear.

Frequently Asked Questions

Can I cancel TunnelBear anytime?
Yes. You can cancel from your account settings at any time, but no refunds are offered once a billing period has started.
Will I get a refund?
No. TunnelBear does not offer refunds. Cancellation stops future charges only.
What happens to my account after cancellation?
Your account remains active and automatically downgrades to the free 2GB/month tier with all settings preserved.
How long does cancellation take?
Cancellation is instant. You'll receive a confirmation email, though paid access continues until your billing period ends.
Do I need to delete my account?
No. Cancelling the paid plan downgrades you to free tier. Delete your account only if you want to remove it entirely.

Related Cancellation Guides