How to Cancel McAfee Total Protection
McAfee cancellation is online but includes retention screens with discount offers. You turn off auto-renewal and keep access until your billing period ends.
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Quick Facts
- Monthly cost
- £8.33/mo
- £99.99/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Full refund available within 30 days of purchase or auto-renewal date. Contact support.
- After cancellation
- Account data retained for up to 12 months after cancellation, then permanently deleted.
Cancellation Steps
Go directly to McAfee Total Protection cancellation pageSign in to McAfee
Go to home.mcafee.com and log in with your account credentials.
Go to Subscriptions
Click "My Account", then select "Subscriptions" from the menu.
Turn off auto-renewal
Find Total Protection and click "Turn off auto-renewal" next to your subscription.
Decline offers and confirm
Decline any discount offers shown and confirm your cancellation to finish.
Tips & Things to Know
- McAfee displays aggressive retention screens - decline discount offers and click through firmly.
- Screenshot your cancellation confirmation email as proof of cancellation.
- Check your bank statements for 30 days to ensure auto-renewal has stopped.
Your Consumer Rights
- US users: FTC enforces that cancellation must be as easy as signup.
- UK users: Consumer Rights Act 2015 gives 14 days from purchase for a full refund.
Frequently Asked Questions
- Can I use McAfee after cancelling?
- Yes. You keep access until your current billing period ends, then the software stops receiving updates.
- How do I get a refund from McAfee?
- Contact McAfee support within 30 days of purchase or auto-renewal for a full refund.
- What if auto-renewal continues after I cancel?
- Contact McAfee support immediately with your cancellation confirmation email as proof.
- Do I need to uninstall McAfee after cancelling?
- No, but manually uninstall it if you don't want the software on your device.
- Can I rejoin McAfee after cancelling?
- Yes. You can resubscribe at any time, though your data may not be restored.