How to Cancel ProtonVPN
ProtonVPN is a privacy-focused VPN from the makers of ProtonMail. Cancel your paid plan through your Proton account settings. A free tier with limited servers remains available.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee on all paid plans.
After cancellation
Strict no-logs policy. Account data minimal—only email address.
Cancellation Steps
Go directly to ProtonVPN cancellation pageLog in to Proton
Go to account.proton.me and sign in with your Proton credentials.
Go to Subscription
Navigate to Dashboard > Plans or Subscription.
Downgrade to Free
Select the Free plan to downgrade. This effectively cancels your paid subscription while keeping your account.
Tips & Things to Know
- The free tier provides access to servers in 3 countries with no data limits.
- Your account and Proton Mail remain active on the free plan.
- Request a refund within 30 days if you are not satisfied.
Your Consumer Rights
- Swiss consumer protection laws apply.
- GDPR protections for EU/UK users.
- UK Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Is there a free version?
Yes, ProtonVPN offers a free tier with servers in 3 countries and no data limits.
Does ProtonVPN keep logs?
No, ProtonVPN is based in Switzerland and maintains a strict no-logs policy.
What happens to my Proton Mail?
Your Proton Mail, Drive, and Calendar continue to work on the free plan with reduced storage.
How do I get a refund?
Contact support within 30 days of purchase for a full refund under the money-back guarantee.
Can I pay anonymously?
ProtonVPN accepts Bitcoin and cash payments for enhanced privacy.
Annual Cost
£71.88
per year for ProtonVPN
Cancelling saves you this every year