How to Cancel CyberGhost
CyberGhost is a VPN service providing online privacy and access to geo-restricted content. Cancel through your online account or by contacting support.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
45-day money-back guarantee on annual and multi-year plans. 14-day guarantee on monthly plans.
After cancellation
CyberGhost operates a strict no-logs policy. Account data deleted after cancellation.
What to Watch Out For
- Retention discount offered during cancellation.
Cancellation Steps
Go directly to CyberGhost cancellation pageLog in to CyberGhost
Go to my.cyberghostvpn.com and sign in to your account.
Go to Subscription
Navigate to My Account > Subscriptions.
Cancel subscription
Click Cancel Subscription and follow the prompts. You may be offered a discount to stay.
Request refund if eligible
If within the 45-day money-back guarantee period, request a refund through support.
Tips & Things to Know
- CyberGhost offers a 45-day money-back guarantee on plans longer than 1 month.
- Monthly plans have a 14-day money-back guarantee.
- Uninstall the VPN app from all devices after cancelling.
Your Consumer Rights
- EU consumer protection laws apply (Romania-based company).
- UK Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
How do I get a refund?
Contact support within 45 days (annual plans) or 14 days (monthly) to request a money-back guarantee refund.
Does CyberGhost keep logs?
CyberGhost maintains a strict no-logs policy and is based in Romania, outside 14 Eyes jurisdiction.
Will my VPN stop working immediately?
Your subscription remains active until the end of the billing period. The VPN works until then.
Can I use the free version?
CyberGhost does not offer a free tier. Consider ProtonVPN for a free option.
Annual Cost
£47.88
per year for CyberGhost
Cancelling saves you this every year