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How to Cancel Tado Smart Thermostat

tado Auto-Assist enables automatic geofencing and window detection. Cancel through the tado app or website.

Easy
Home & Smart Home

Steps verified

Quick Facts

Monthly cost
£2.99/mo
£29.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds.
After cancellation
Free account continues.

Cancellation Steps

Go directly to Tado Smart Thermostat cancellation page
  1. Open the tado app

    Or go to my.tado.com.

  2. Go to Settings

    Find Auto-Assist.

  3. Cancel

    Confirm cancellation.

Tips & Things to Know

  • Thermostat continues working without Auto-Assist.
  • Geofencing becomes manual (notification-based).
  • Window detection becomes manual.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Thermostat works?
Yes, manual control continues.
Geofencing?
Becomes notification-based instead of automatic.
Can I rejoin?
Yes.
How much?
£2.99/month or £29.99/year.
Window detection?
Manual without subscription.