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How to Cancel SwitchBot Cloud

Cancellation is straightforward through the SwitchBot mobile app and takes about 3 minutes. Your devices continue working locally, but cloud automations and remote access stop immediately.

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Quick Facts

Monthly cost
£1.99/mo
£19.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial months. Access continues until your current billing period ends.
After cancellation
Automations and settings are saved for 90 days after cancellation. Resubscribe within that period to restore your configuration.

Cancellation Steps

Go directly to SwitchBot Cloud cancellation page

  1. Open the SwitchBot app and sign in

    Launch the app on iOS or Android, tap the profile icon in the bottom right, and enter your login credentials.

  2. Navigate to Account Settings

    From the profile menu, scroll down and select 'Account' or 'Settings'.

  3. View your subscription details

    Tap 'Subscription' or 'SwitchBot Cloud' to see your active plan and renewal date.

  4. Confirm cancellation

    Tap the red 'Cancel Subscription' button and confirm to complete cancellation immediately.

Tips & Things to Know

  • Your devices continue working locally via Bluetooth and your SwitchBot Hub; only remote access stops.
  • Cancel before your renewal date to avoid the next charge; contact support if charged by mistake.
  • Your automations are saved for 90 days, so resubscribing restores your previous settings.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK users have a 14-day cooling-off period for online subscriptions.
  • Under the Consumer Contracts Regulations, cancellation must not be harder than the sign-up process.

Frequently Asked Questions

Can I cancel SwitchBot Cloud anytime?
Yes, cancel anytime without penalties. Cancellation is instant, though no refunds are issued for unused time.
Will my devices still work after cancelling?
Yes. Devices work locally via Bluetooth and your Hub. You lose remote access and cloud automations only.
What happens to my automations?
Cloud automations stop, but settings are saved for 90 days. Resubscribe within that period to restore them.
Do I get a refund for unused time?
No refunds are issued for partial months or unused subscription time.
How long does cancellation take?
About 3 minutes through the app. Cancellation is instant and you'll receive a confirmation email.

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