How to Cancel SSE Energy
SSE Energy residential customers were transferred to OVO Energy. To leave, switch to a new supplier through a comparison site. Your new supplier handles the transfer process under Ofgem regulations.
Steps verified March 2026
Quick Facts
Monthly cost
£120.00/mo
£1440.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Credit balance refunded within 6 weeks of final bill.
After cancellation
Data retained for 6 years per Ofgem regulations.
Cancellation Steps
Go directly to SSE Energy cancellation pageCheck your account
SSE residential accounts are now managed by OVO Energy. Log in at ovoenergy.com with your existing details.
Compare energy deals
Use Uswitch, Compare the Market, or similar to find a competitive tariff.
Sign up with your new supplier
Apply with your chosen provider. Your new supplier manages the switch from OVO/SSE.
Submit final meter readings
Take meter readings on switch day and submit them to OVO for your final bill.
Tips & Things to Know
- SSE residential customers are now OVO customers—manage your account at ovoenergy.com.
- Your supply is not interrupted during a switch.
- Check for exit fees on fixed tariffs before switching.
- Smart meters should continue working with most new suppliers.
Your Consumer Rights
- Ofgem-regulated switching process.
- 14-day cooling-off period.
- Energy ombudsman for unresolved complaints.
Frequently Asked Questions
Is SSE still an energy supplier?
SSE sold its residential energy business to OVO in 2020. If you were an SSE customer, you are now with OVO.
How do I switch away?
Sign up with a new supplier and they will manage the switch from OVO/SSE on your behalf.
Do I need to contact OVO/SSE?
No, your new supplier handles the transfer under Ofgem switching rules.
Annual Cost
£1440.00
per year for SSE Energy
Cancelling saves you this every year