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How to Cancel SSE Airtricity IE

You don't cancel SSE Airtricity directly - instead, you switch to a competing supplier who handles the transition automatically. The process takes around 3 weeks, and you'll keep power throughout.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Overpayments and credit balances are refunded within 30 days. Early exit fees are deducted if your contract requires them.
After cancellation
SSE Airtricity retains account and consumption data for 6 years under Commission for Regulation of Utilities guidelines. Contact their privacy team to request deletion of personal contact details.

Cancellation Steps

Go directly to SSE Airtricity IE cancellation page

  1. Compare suppliers online

    Visit bonkers.ie or switcher.ie, enter your Eircode, and compare energy suppliers. Check your bill for any early exit fees first.

  2. Apply with your new supplier

    Select a competitor and provide your SSE Airtricity account number and meter number. Confirmation arrives within 24 - 48 hours.

  3. Submit your final meter reading

    Before switch day, submit your actual meter reading via sseairtricity.com/ie, the My SSE app, or by phone.

  4. Your new supplier completes the switch

    Your new supplier notifies SSE Airtricity and manages all arrangements. The switch completes within 3 weeks with no service interruption.

Tips & Things to Know

  • Check your bill for contract renewal dates - fixed tariffs may charge €50 - €150 to exit early, but you may avoid fees if your term is ending.
  • Submit your meter reading 3 - 5 days before switch day to avoid estimated readings that could inflate your final bill.
  • Keep all switch confirmation emails and meter reading receipts for 12 months in case billing disputes arise.

Your Consumer Rights

  • EU Consumer Rights Directive provides a 14-day cancellation right for distance contracts where applicable.
  • Commission for Regulation of Utilities enforces consumer protections and dispute resolution procedures.

Frequently Asked Questions

Do I pay an early exit fee to leave SSE Airtricity?
Early exit fees (€50 - €150) apply only on fixed-term tariffs. Check your bill for your renewal date - variable tariffs have no exit fee.
Will I get a refund when I switch?
Yes. Any overpayment or credit balance is refunded within 30 days of your final bill. Early exit fees are deducted if applicable.
How long does switching take?
Approximately 3 weeks from when your new supplier notifies SSE Airtricity. You experience no service interruption.
What meter reading should I submit?
Submit your final actual reading 3 - 5 days before switch day via sseairtricity.com/ie, the My SSE app, or by phone.
Can I rejoin SSE Airtricity later?
Yes, you can switch back at any time using the standard switching process, which takes 3 weeks. You'll be on current tariff rates.

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