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How to Cancel Scottish Power

Leaving Scottish Power means switching to a new supplier, not cancelling directly. Your new supplier manages the transfer under Ofgem regulations, and your supply continues uninterrupted throughout.

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Quick Facts

Monthly cost
£125.00/mo
£1500.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Credit refunded within 6 weeks of final bill. Outstanding balances must be paid before leaving.
After cancellation
Records retained for 6 years per Ofgem regulations.

Cancellation Steps

Go directly to Scottish Power cancellation page

  1. Compare energy tariffs

    Use Uswitch, MoneySupermarket, or Compare the Market to find a better deal.

  2. Apply with your new supplier

    Sign up with your chosen supplier. Have your account number and meter readings ready.

  3. New supplier arranges the switch

    Your new supplier contacts Scottish Power and handles the transfer under Ofgem rules.

  4. Submit final meter readings

    Read your meters on switch day and send them to Scottish Power for your final bill.

Tips & Things to Know

  • Check if your tariff has exit fees - fixed-rate deals may charge for early switching.
  • Your energy supply continues without interruption during the entire switch process.
  • Submit meter readings on time to avoid estimated charges on your final bill.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have a 14-day cooling-off period after switching suppliers.
  • Ofgem regulates the switching process and investigates complaints if delayed or mishandled.

Frequently Asked Questions

Do I need to contact Scottish Power to cancel?
No. Your new supplier handles everything. You do not contact Scottish Power directly.
Are there exit fees for leaving Scottish Power?
Variable tariffs have no exit fees. Fixed tariffs may have early exit charges - check your agreement.
How long does the switch take?
Ofgem requires switching within 5 working days. Your supply continues throughout the process.
What happens to credit on my account?
Credit balances are refunded within 6 weeks of your final bill. Outstanding balances must be paid.
Can I switch if I have an outstanding balance?
Yes, but you must pay any outstanding balance shown on your final bill before leaving.

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