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How to Cancel Ring Alarm Subscription

Cancellation is straightforward through your Ring account settings. Your professional monitoring access continues until the end of your current billing period, with no early termination fees.

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Quick Facts

Monthly cost
£10.00/mo
£100.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused time. Contact support within 30 days if you were incorrectly charged.
After cancellation
Your account, device settings, and alarm logs are saved after cancellation. You can reactivate anytime without reconfiguring devices.

Cancellation Steps

Go directly to Ring Alarm Subscription cancellation page

  1. Sign in to your Ring account

    Go to ring.com and log in with your email and password.

  2. Go to Account Settings

    Click the menu icon (three lines) in the top left and select 'Account Settings'.

  3. Find Ring Alarm Plus subscription

    Scroll to 'Subscriptions', locate 'Ring Alarm Plus', and click to expand.

  4. Cancel your subscription

    Click 'Manage Subscription', then 'Cancel Subscription' and confirm your cancellation.

Tips & Things to Know

  • Your devices continue working in local mode after cancellation, but professional monitoring stops.
  • Ring Protect (cloud video recording) is separate - you must cancel it independently if you wish.
  • Check your confirmation email for the reference number and verify cancellation 24 hours before renewal.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK), you have 14 days to cancel from purchase during the cooling-off period.
  • Under the FTC Act (US), the FTC prohibits unfair cancellation practices; file a complaint if Ring makes cancellation unreasonably difficult.

Frequently Asked Questions

Can I cancel Ring Alarm Plus immediately?
Yes. Cancellation is instant, but your subscription remains active until the end of your current billing cycle. There are no early termination fees.
Will I get a refund after cancelling?
No. Ring does not offer refunds for unused time. Contact support within 30 days if you were incorrectly charged.
What happens to my Ring devices after cancellation?
Devices continue working locally for basic recording, but professional monitoring and cellular backup stop. Ring Protect is a separate subscription.
Are Ring Alarm Plus and Ring Protect the same subscription?
No. Ring Alarm Plus covers monitoring; Ring Protect covers cloud video storage. You must cancel each separately.
How do I confirm my cancellation was successful?
You'll receive a confirmation email with a reference number. Your account will show 'Cancellation Pending' until your renewal date.

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