How to Cancel Private Internet Access
Private Internet Access (PIA) is a well-known VPN service. Cancel through your account panel or by contacting support. PIA has a clear no-logs policy.
Steps verified March 2026
Quick Facts
Monthly cost
£11.99/mo
£39.95/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee.
After cancellation
Strict no-logs policy. Account data deleted on cancellation.
Cancellation Steps
Go directly to Private Internet Access cancellation pageLog in to your PIA account
Go to helpdesk.privateinternetaccess.com and sign in.
Navigate to billing
Go to your account dashboard and find the billing or subscription section.
Request cancellation
Click "Cancel Subscription" or submit a cancellation request through the helpdesk.
Tips & Things to Know
- PIA offers a 30-day money-back guarantee on all plans.
- Your VPN service continues until the end of your paid period.
- Save your PIA configuration files if you use custom setups.
Your Consumer Rights
- 30-day money-back guarantee.
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Can I get a refund?
Yes, PIA offers a 30-day money-back guarantee.
Does PIA keep logs?
No, PIA has a verified no-logs policy.
Can I cancel if I paid with crypto?
Contact support directly for cryptocurrency payment refunds.
Annual Cost
£39.95
per year for Private Internet Access
Cancelling saves you this every year