Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Philips Hue logo

How to Cancel Philips Hue

Cancellation is done entirely in the Philips Hue app and takes a few minutes. Your lights continue working after you cancel - you only lose premium automations and remote access.

Easy
Home & Smart Home

Steps verified

Quick Facts

Monthly cost
£3.99/mo
£39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Monthly subscribers keep access until the end of their billing cycle.
After cancellation
Basic scene configurations and light settings remain saved after cancellation. Premium automations and remote access disable immediately. Resubscribing restores all premium features.

Cancellation Steps

Go directly to Philips Hue cancellation page

  1. Open the Philips Hue app

    Launch the app on iOS or Android and log in with your account credentials.

  2. Go to Settings

    Tap the settings icon (gear symbol) in the bottom right corner of the app.

  3. Select Subscription

    Scroll down and tap 'Subscription' to view your current plan and renewal date.

  4. Confirm cancellation

    Tap 'Cancel Subscription' and confirm. You'll receive a confirmation email within minutes.

Tips & Things to Know

  • Your lights keep full brightness and colour control after cancellation - only premium automations and remote access stop.
  • Monthly plans keep access until the end of your billing cycle; annual plans cancel immediately with no refund.
  • Basic scenes and configurations are saved, so you can recreate automations if you resubscribe later.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new online subscriptions.
  • The FTC requires clear cancellation policies - you have the right to cancel online if you subscribed online.

Frequently Asked Questions

Can I cancel Philips Hue at any time?
Yes. Monthly plans keep access until the end of your billing cycle. Annual plans cancel immediately with no refund for unused months.
Will I get a refund if I cancel?
No. Philips Hue does not offer refunds. Monthly subscribers keep access until their next billing date.
What happens to my lights after cancellation?
Your lights continue working normally. You lose premium automations and remote access, but basic lighting control remains fully functional.
Will my automations and scenes be deleted?
Premium automations are removed immediately. Basic scene configurations are saved, so you can recreate them if you resubscribe.
Can I resubscribe later?
Yes, you can resubscribe anytime through the app. Your light data is preserved and premium features restore immediately.

Related Cancellation Guides