How to Cancel OVO Energy
OVO Energy is a UK energy supplier. To leave, switch to a new supplier through a comparison site or directly. The new supplier manages the transfer process under Ofgem regulations.
Steps verified March 2026
Quick Facts
Monthly cost
£118.00/mo
£1416.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Credit balance refunded after final bill, typically within 6 weeks.
After cancellation
Records retained for 6 years per regulatory requirements.
Cancellation Steps
Go directly to OVO Energy cancellation pageFind a new energy deal
Use Uswitch, Compare the Market, or similar comparison sites to find a competitive tariff.
Sign up with new supplier
Apply with your chosen provider. Have your OVO account number, postcode, and recent meter readings.
Switch is managed for you
Your new supplier will contact OVO and arrange the transfer. This takes approximately 5 working days.
Provide final meter readings
Take meter readings on your switch day and submit them to OVO for an accurate final bill.
Tips & Things to Know
- Check if you are on a fixed tariff with exit fees before switching.
- Your supply will not be interrupted during the switch.
- OVO Beyond members should cancel the add-on separately.
- Request your final bill and credit refund promptly.
Your Consumer Rights
- Ofgem-regulated switching process.
- 14-day cooling-off period for new switches.
- Energy ombudsman available for unresolved complaints.
Frequently Asked Questions
Do I need to cancel OVO directly?
No, your new supplier handles the transfer. You do not need to contact OVO to leave.
What about OVO Beyond?
OVO Beyond is a separate add-on. If you have it, it will be cancelled when your supply transfers.
Will I get my credit balance back?
Yes, any credit balance is refunded after your final bill is produced.
Are there exit fees?
Variable tariffs have no exit fees. Fixed tariffs may carry exit fees per unit of energy.
Annual Cost
£1416.00
per year for OVO Energy
Cancelling saves you this every year