Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Netatmo Subscription logo

How to Cancel Netatmo Subscription

Cancellation is straightforward through your online account at my.netatmo.com. Your devices continue working locally after cancellation - only cloud recording and remote access stop.

Easy
Home & Smart Home

Steps verified

Quick Facts

Monthly cost
£4.99/mo
£49.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Your subscription remains active until the end of your billing cycle.
After cancellation
Local device data is preserved indefinitely. Cloud recordings are deleted immediately upon cancellation. Device setup and HomeKit configuration remain saved.

Cancellation Steps

Go directly to Netatmo Subscription cancellation page

  1. Sign in to Netatmo

    Go to my.netatmo.com and log in with your email and password.

  2. Go to Subscription settings

    Locate and click 'Subscription' or 'Plans' in your account dashboard.

  3. Click Cancel Subscription

    Find the 'Cancel Subscription' or 'Manage Plan' button and click it.

  4. Confirm cancellation

    Review the details and click 'Confirm Cancellation' to complete the process.

Tips & Things to Know

  • Your devices remain fully functional after cancellation - local recording and HomeKit integration continue to work.
  • Back up any cloud recordings before cancelling, as they are deleted immediately upon cancellation.
  • Cancel before your next billing date to avoid extra charges, as no partial refunds are offered.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 provides statutory rights for digital services purchased online.
  • EU: Consumer Rights Directive (2011/83/EU) grants the right to cancel within 14 days of purchase.

Frequently Asked Questions

Can I cancel Netatmo anytime without penalty?
Yes. Netatmo has no long-term contracts or early termination fees. Your subscription remains active until the end of your current billing cycle.
Will I get a refund if I cancel Netatmo?
No. Netatmo does not offer refunds for unused time. To avoid extra charges, cancel before your renewal date.
Will my devices stop working after cancellation?
No. Your devices continue working normally. Only cloud recording and remote access stop - local features remain unaffected.
What happens to my data after I cancel?
Locally stored data on your devices is preserved indefinitely. Cloud recordings are deleted, but your device setup and HomeKit configuration remain saved.
Can I resubscribe without losing my device setup?
Yes. You can resubscribe anytime and your devices will remain paired and configured exactly as before.

Related Cancellation Guides