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How to Cancel Mercury Energy NZ

Mercury provides electricity in New Zealand. Switch by choosing a new retailer through Powerswitch.

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Utilities

Steps verified

Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Credit refunded.
After cancellation
Records retained.

Cancellation Steps

Go directly to Mercury Energy NZ cancellation page
  1. Compare on powerswitch.org.nz

    Find cheapest plan.

  2. Choose new retailer

    Sign up.

  3. New retailer switches

    They handle process.

  4. Final bill

    Credit refunded.

Tips & Things to Know

  • Use Powerswitch.org.nz to compare.
  • New retailer handles switch.
  • Submit meter readings.

Your Consumer Rights

  • Electricity Authority NZ protections.

Frequently Asked Questions

Powerswitch?
Free comparison tool.
Switch time?
About 5 business days.
Can I rejoin?
Yes.
Smart meter?
Continues with new retailer.
Early exit?
Check fixed-term contract.