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How to Cancel Malwarebytes Premium

Cancellation is done entirely online through your Malwarebytes account. Your Premium protection continues until the end of your current billing period, then reverts to the free version.

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Quick Facts

Monthly cost
£5.00/mo
£59.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
60-day money-back guarantee from purchase. After 60 days, no refund issued at cancellation.
After cancellation
Account data and scan history remain after cancellation. Request deletion through account settings or contact support to permanently remove all data.

Cancellation Steps

Go directly to Malwarebytes Premium cancellation page

  1. Go to my.malwarebytes.com

    Open your browser and navigate to my.malwarebytes.com.

  2. Sign in to your account

    Log in with your email and password.

  3. Navigate to Subscriptions

    Click 'My Account' in the top menu, then select 'Subscriptions'.

  4. Click Cancel and confirm

    Find your Premium plan, click 'Cancel', and confirm. Protection ends at your next billing date.

Tips & Things to Know

  • If you subscribed through Microsoft Store, Apple, or Google Play, cancel there instead of the website.
  • You have 60 days from purchase to request a full refund, even after cancelling.
  • Your account data and scan history remain saved after cancellation unless you request deletion.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK), you have 14 days from purchase for a full refund.
  • The FTC automatic renewal rule requires simple cancellation mechanisms matching the ease of sign-up.

Frequently Asked Questions

Can I cancel Malwarebytes Premium at any time?
Yes. No contract or penalty. Premium protection continues until your next billing date.
Will I get a refund if I cancel?
Only within 60 days of purchase. After that, no refund is issued. Contact support@malwarebytes.com to claim.
What happens to my data after cancellation?
Your scan history and account data remain unless you request deletion through account settings or support.
How long does cancellation take?
Instantly. Premium protection stops at your next billing date and you'll receive a confirmation email.
I bought through Microsoft Store or Apple - how do I cancel?
Cancel through that platform, not the website. Check your subscription settings in Microsoft Store, Apple, or Google Play.

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