How to Cancel IPVanish
IPVanish cancellation is straightforward and entirely online through your account portal. Your VPN access continues until the end of your current billing period.
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Quick Facts
- Monthly cost
- £11.99/mo
- £47.89/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Annual: full refund within 30 days of purchase. Monthly: no refund after billing starts.
- After cancellation
- IPVanish never stores connection logs or browsing data. Account profile is retained for reactivation; request permanent deletion in writing to support@ipvanish.com.
Cancellation Steps
Go directly to IPVanish cancellation pageVisit the IPVanish account portal
Go to account.ipvanish.com and log in with your email and password.
Navigate to Subscription settings
Click the 'Subscription' or 'Billing' tab in the dashboard menu.
Click Cancel Subscription
Click 'Cancel Subscription' and review your final access date.
Confirm cancellation
Click 'Confirm Cancellation'. You'll receive a confirmation email immediately.
Tips & Things to Know
- If you subscribed via Apple App Store or Google Play, cancel in-app settings instead or charges will continue.
- Annual plans qualify for a full refund within 30 days; contact support@ipvanish.com with your order details.
- Your VPN remains active until 11:59 PM on your final billing date, so plan timing accordingly.
Your Consumer Rights
- UK: Consumer Rights Act 2015 requires cancellation to be as easy as sign-up and allows 14-day distance selling cancellation rights.
- US: FTC Act protects consumers from unfair or deceptive cancellation practices.
Frequently Asked Questions
- Can I cancel IPVanish at any time?
- Yes, without penalty or contract. Monthly plans receive no refund after billing starts; annual plans qualify for a full refund within 30 days of purchase.
- Will I get a refund?
- Annual plans get a full refund within 30 days by contacting support@ipvanish.com. Monthly plans are not refundable after billing starts.
- What happens to my data after cancellation?
- IPVanish never stores connection logs or browsing data. Your account can be reactivated; request permanent deletion in writing to support@ipvanish.com.
- How long does cancellation take?
- About 5 minutes online. Confirmation arrives immediately and access continues until the end of your billing period.
- I subscribed through an app store. How do I cancel?
- Cancel through the app store or device settings, not the website, or charges will continue.