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How to Cancel Incogni

Incogni cancellation is quick and online. You can cancel anytime through your account dashboard, and your 30-day money-back guarantee applies if you cancel within the eligibility window.

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Quick Facts

Monthly cost
£12.99/mo
£155.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee if cancelled within the eligibility period.
After cancellation
Your data removal report is retained after cancellation. Personal account data is deleted per GDPR/privacy policy.

Cancellation Steps

Go directly to Incogni cancellation page

  1. Sign in to Incogni

    Go to incogni.com and log in with your account credentials.

  2. Go to Account Settings

    Click on your account icon or profile menu and select Settings.

  3. Click "Cancel Subscription"

    Find the subscription section and click the cancel or delete account button.

  4. Confirm cancellation

    Follow the prompts to confirm. Your subscription ends immediately or at the next billing date.

Tips & Things to Know

  • If you cancel within 30 days, you qualify for a full refund under Incogni's money-back guarantee.
  • Download your data removal report before cancelling for your records.
  • Contact support if you need help locating the cancellation option in your account.

Your Consumer Rights

  • The Consumer Rights Act 2015 applies in the UK and protects your right to cancel.
  • You have a 14-day cooling-off period for distance contracts under the Consumer Contracts Regulations 2013.

Frequently Asked Questions

Can I cancel Incogni anytime?
Yes. Incogni allows cancellation at any time with no contract or early termination fees.
Will I get a refund if I cancel Incogni?
Yes, if you cancel within 30 days of purchase. After that, no refunds are issued.
What happens to my data after cancellation?
Your account is deleted and personal data removed. Your data removal report is retained for reference.
How long does Incogni cancellation take?
Cancellation is instant online. Your access stops immediately or at the next billing cycle.
Can I reactivate Incogni after cancelling?
You can rejoin anytime, but you'll start a new subscription and billing cycle.

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