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How to Cancel Home Assistant Cloud

Cancellation is quick and done entirely online through your Nabu Casa account. Your local Home Assistant continues working fully - you only lose remote access and voice integrations.

Easy
Home & Smart Home

Steps verified

Quick Facts

Monthly cost
£6.50/mo
£78.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Access continues until the end of your current billing period.
After cancellation
Your local Home Assistant data, automations, and configurations remain intact and functional. Cloud-specific data like remote access credentials are removed after cancellation.

Cancellation Steps

Go directly to Home Assistant Cloud cancellation page

  1. Sign in to Nabu Casa

    Visit account.nabucasa.com and log in with your Home Assistant Cloud credentials.

  2. Go to Subscription settings

    Click the Subscription or Plan Details option in the main navigation menu.

  3. Click Cancel Subscription

    Scroll down and click the red 'Cancel Subscription' button to start the process.

  4. Confirm cancellation

    Click 'Confirm Cancellation' in the dialog. You'll get a confirmation email and keep access until the billing period ends.

Tips & Things to Know

  • Your Home Assistant setup continues working fully offline after cancellation - only remote access is removed.
  • Consider free alternatives like DuckDNS or Cloudflare Tunnel for remote access before paying for the subscription.
  • Cancellation takes effect at your next billing date, not immediately - no refunds for unused time.

Your Consumer Rights

  • UK users are protected under the Consumer Rights Act 2015 regarding digital service cancellations and refund rights.
  • US users are protected under the FTC's Restore Online Shoppers Confidence Act (ROSCA) which requires clear cancellation mechanisms.

Frequently Asked Questions

Can I cancel Home Assistant Cloud at any time?
Yes. You can cancel anytime through your account portal with no penalties or notice required. Cancellation takes effect at the end of your current billing period.
Will I get a refund if I cancel Home Assistant Cloud?
No. Home Assistant Cloud does not offer refunds for unused subscription time. You keep access until the end of your billing period.
What happens to my automations and data after cancellation?
All your local data, automations, and configurations remain intact and work normally. You only lose remote access and voice assistant integrations.
Will Home Assistant stop working if I cancel?
No. Home Assistant continues working fully on your local network. Cloud subscription only provides remote access and voice control - not required for local operation.
How long does cancellation take to process?
Confirmation is instant in your account. A confirmation email arrives within minutes (occasionally up to 2 hours). Service ends at your next billing date.

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