Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
ESET Security logo

How to Cancel ESET Security

Cancellation involves disabling auto-renewal in your account rather than deleting your subscription. Your security protection remains fully active until your licence expiry date.

Easy
VPN & Security

Steps verified

Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
ESET offers a 30-day money-back guarantee from purchase date. Contact support with your order confirmation to claim.
After cancellation
Your ESET account and licence history remain indefinitely after cancellation. You can reactivate using the same credentials without losing account settings.

Cancellation Steps

Go directly to ESET Security cancellation page

  1. Sign in to your ESET account

    Visit home.eset.com and log in with your registered email and password.

  2. Go to Licences section

    Click 'Licences' or 'My Products' to view all active ESET subscriptions with expiry dates.

  3. Select your licence

    Find the licence you want to cancel and click 'Manage' or 'Settings' next to it.

  4. Disable auto-renewal

    Toggle 'Auto-renewal' to OFF and click 'Save'. You'll get a confirmation email within minutes.

Tips & Things to Know

  • Mark your licence expiry date in your calendar to avoid a gap in antivirus protection.
  • If you bought within 30 days, contact ESET support to claim the money-back guarantee instead.
  • Save your licence key before expiry if you might reactivate ESET later on the same device.

Your Consumer Rights

  • Consumer Rights Act 2015 protects you against unfair contract terms and requires clear cancellation mechanisms.
  • UK Consumer Law requires cancellation to be as easy as the sign-up process.

Frequently Asked Questions

Can I cancel ESET at any time?
Yes. You can disable auto-renewal anytime. Your protection continues until your licence expiry date.
Will I get a refund if I cancel ESET?
ESET offers a 30-day money-back guarantee from purchase. Contact support within 30 days with your order details to request a refund.
Does my antivirus protection stop immediately after cancelling?
No. Your ESET protection remains fully active until your current licence expiry date.
How long does ESET cancellation take?
Disabling auto-renewal is instant. You'll receive a confirmation email within minutes showing the cancellation processed.
Can I reactivate ESET after cancelling?
Yes. You can reactivate using the same account email and password. Your account settings and preferences are preserved.

Related Cancellation Guides