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How to Cancel ESET NOD32

Cancelling ESET NOD32 is straightforward - you disable auto-renewal through your ESET HOME account online. Your licence remains fully active until the expiration date shown in your account.

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Quick Facts

Monthly cost
£3.33/mo
£39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee from purchase date. Cancelling auto-renewal after 30 days does not generate a refund.
After cancellation
ESET retains your account data and licence information indefinitely. Request permanent deletion by contacting ESET support in writing.

Cancellation Steps

Go directly to ESET NOD32 cancellation page

  1. Sign in to ESET HOME

    Go to home.eset.com and log in with your ESET account credentials.

  2. Go to Subscriptions or Licences

    Click 'Subscriptions', 'Licences', or 'My Products' in the menu to view your active products.

  3. Locate your ESET NOD32 licence

    Find ESET NOD32 in your list and check the expiration date to confirm it's correct.

  4. Click 'Manage Subscription' and disable auto-renewal

    Click the button next to NOD32, then select 'Disable auto-renewal' and confirm your choice.

Tips & Things to Know

  • Your protection stays fully active until the expiration date - cancelling only stops future charges.
  • If on a free trial, cancel before the conversion date shown in your account to avoid being charged.
  • Save your cancellation confirmation email as proof in case you need to dispute a charge.

Your Consumer Rights

  • Consumer Rights Act 2015 protects UK users against faulty or misrepresented services.
  • FTC requires US providers to offer clear cancellation terms and transparent refund policies.

Frequently Asked Questions

Can I cancel ESET NOD32 at any time?
Yes. Within 30 days of purchase, you can request a full refund. After 30 days, cancel auto-renewal anytime.
Will I get a refund if I cancel?
ESET offers a 30-day money-back guarantee. Contact support with your order number within 30 days to claim.
What happens to my protection after I cancel?
Your antivirus remains fully active until the expiration date. After that, protection and updates stop.
How long does ESET NOD32 cancellation take?
Cancelling auto-renewal is instant. You'll receive a confirmation email within 24 hours.
How do I cancel a free trial before being charged?
Check ESET HOME for the trial conversion date and cancel auto-renewal before that date using the steps above.

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