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How to Cancel E.ON Next

You cannot cancel E.ON Next directly. Instead, you switch to a new supplier who manages the entire process with E.ON Next. Your energy supply continues uninterrupted throughout the switch, which completes within 5 working days.

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Quick Facts

Monthly cost
£120.00/mo
£1440.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Any credit balance is refunded within 6 weeks of your final bill. Fixed tariffs may incur exit fees.
After cancellation
E.ON Next retains your data for 6 years per Ofgem requirements.

Cancellation Steps

Go directly to E.ON Next cancellation page

  1. Compare energy suppliers

    Use Uswitch, Compare the Market, or MoneySupermarket to find a cheaper tariff.

  2. Apply with your new supplier

    Complete their application with your E.ON Next account number and current meter readings.

  3. New supplier initiates switch

    Your new provider submits the switch request to E.ON Next. You don't need to contact them.

  4. Provide final meter readings

    On switch day, submit your final meter readings to E.ON Next to avoid estimated charges.

Tips & Things to Know

  • Fixed-rate tariffs may have exit fees - check your contract terms before switching.
  • Your energy supply never stops; the switch happens seamlessly in the background.
  • Request a final bill breakdown from E.ON Next before the switch completes.

Your Consumer Rights

  • Under Ofgem rules, your new supplier must complete the switch within 5 working days.
  • You have a 14-day cooling-off period from your new supplier's contract start date.

Frequently Asked Questions

Do I need to contact E.ON Next to leave?
No. Your new supplier manages the entire switch with E.ON Next under Ofgem rules. No action needed from you.
Will my power be cut off during the switch?
No. Your energy supply continues uninterrupted throughout the switching process.
Are there exit fees for leaving?
Variable tariffs have no exit fees. Fixed tariffs may charge - check your contract before switching.
How long does the switch take?
Switching completes within 5 working days of your new supplier submitting the request to E.ON Next.
What happens to credit on my account?
Any credit balance is refunded within 6 weeks of your final bill.

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