E.ON Next logo

How to Cancel E.ON Next

E.ON Next is a major UK energy supplier. To leave, switch to a new supplier via a comparison site or directly. Your new provider manages the entire switching process under Ofgem regulations.

Moderate
~10 minutes
Utilities

Steps verified March 2026

Quick Facts

Monthly cost

£120.00/mo

£1440.00/year

Cancel online?

No — phone/letter required

Pause option?

No

Refund policy

Credit balance refunded within 6 weeks of final bill.

After cancellation

Data retained for 6 years per Ofgem requirements.

Cancellation Steps

Go directly to E.ON Next cancellation page
1

Compare energy deals

Use comparison sites like Uswitch, Compare the Market, or MoneySupermarket to find a better tariff.

2

Apply with your new supplier

Complete the switching application with your new energy provider. Have your account details and meter readings ready.

3

New supplier manages the transfer

Under Ofgem rules, your new supplier contacts E.ON Next and arranges the transfer within 5 working days.

4

Take final meter readings

Read your meters on switch day and submit them to E.ON Next for an accurate final bill.

Tips & Things to Know

  • Variable tariffs have no exit fees; fixed tariffs may.
  • Your energy supply continues uninterrupted during the switch.
  • Submit meter readings on switch day to avoid estimated billing.
  • Any credit balance will be refunded after your final bill.

Your Consumer Rights

  • Ofgem-regulated switching process.
  • 14-day cooling-off period.
  • Access to the Energy Ombudsman for disputes.

Frequently Asked Questions

Is E.ON Next the same as E.ON?

E.ON Next is the retail brand of E.ON UK. All residential customers are now on E.ON Next.

Do I need to contact E.ON Next to leave?

No, your new energy supplier manages the switch on your behalf.

What about my smart meter?

Your smart meter may temporarily lose smart functionality during the switch.

Are there cancellation charges?

Exit fees may apply on fixed-rate tariffs. Check your tariff terms.

Annual Cost

£1440.00

per year for E.ON Next

Cancelling saves you this every year