How to Cancel EDF Energy
EDF Energy is a major UK energy supplier. To leave, simply switch to a new provider. Under Ofgem rules, the new supplier handles the entire transfer process for you.
Steps verified March 2026
Quick Facts
Monthly cost
£122.00/mo
£1464.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Credit balance refunded after final bill within 6 weeks.
After cancellation
Data retained for 6 years per Ofgem regulations.
Cancellation Steps
Go directly to EDF Energy cancellation pageCompare deals
Use Uswitch, MoneySupermarket, or Compare the Market to compare energy tariffs and find a better deal.
Apply with your new supplier
Sign up with your chosen supplier, providing your postcode, meter type, and current usage estimates.
New supplier handles the switch
Your new supplier will contact EDF and arrange the transfer. The process takes around 5 working days.
Submit final meter readings
Take meter readings on the switch date and submit them to EDF via the app or website.
Tips & Things to Know
- Check your tariff for exit fees before switching.
- The switch will not interrupt your energy supply.
- Download your billing history from your EDF account before switching.
- Smart meters may temporarily lose smart functionality during the switch.
Your Consumer Rights
- Ofgem-regulated switching process.
- 14-day cooling-off period.
- Energy ombudsman escalation available.
Frequently Asked Questions
Do I need to tell EDF I am leaving?
No, your new supplier handles the switch under Ofgem rules.
Will my smart meter still work?
It may temporarily lose smart functionality and operate as a traditional meter until your new supplier updates it.
Are there exit fees?
Fixed tariffs may have exit fees, typically around £25 per fuel. Variable tariffs have no exit fees.
How long until I get my refund?
Credit balances are typically refunded within 6 weeks of your final bill.
Annual Cost
£1464.00
per year for EDF Energy
Cancelling saves you this every year