Ecobee Premium logo

How to Cancel Ecobee Premium

ecobee Premium offers advanced energy reports, air quality monitoring, and smart home integrations. Cancel through the app.

Easy
Home & Smart Home

Steps verified

Quick Facts

Monthly cost
£5.00/mo
£50.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds.
After cancellation
Free account continues.

Cancellation Steps

Go directly to Ecobee Premium cancellation page
  1. Open the ecobee app

    Sign in.

  2. Go to Settings

    Find subscription.

  3. Cancel

    Confirm cancellation.

Tips & Things to Know

  • Thermostat continues working without Premium.
  • Basic scheduling and control still available.
  • Energy reports simplified on free tier.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Thermostat works?
Yes, full control without Premium.
Energy reports?
Basic version on free tier.
Can I rejoin?
Yes.
Air quality?
Requires Premium subscription.
Smart home?
Basic integrations still work.