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How to Cancel Dyson

Dyson subscription cancellation is entirely online. Your purifier continues working normally - you simply won't receive automatic filter deliveries. Cancel at least 3-5 business days before your next dispatch date to avoid unwanted charges.

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Quick Facts

Monthly cost
£10.00/mo
£120.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refund for dispatched or in-transit filters. Cancel before your next scheduled dispatch date.
After cancellation
Your account, purchase history, device registration, and preferences are permanently saved. You can reactivate anytime without losing this information.

Cancellation Steps

Go directly to Dyson cancellation page

  1. Sign in to your Dyson account

    Go to dyson.co.uk, click 'Sign In' in the top right, and enter your credentials.

  2. Navigate to Subscriptions

    Click 'My Account' and select 'Subscriptions' from the menu.

  3. Click Cancel Subscription

    Select 'Cancel Subscription' next to your filter subscription and confirm when prompted.

  4. Save your confirmation

    Check your email within 24 hours for a cancellation confirmation.

Tips & Things to Know

  • Cancel 3-5 business days before your next dispatch date to avoid being charged for unwanted filters.
  • Your purifier works normally after cancellation - buy replacement filters individually as needed.
  • Use 'Pause Subscription' instead if you might want deliveries again - you can pause for up to 6 months.

Your Consumer Rights

  • UK users have a 14-day cooling-off period for online distance contracts under the Consumer Rights Act 2015.
  • Cancellation must not be harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Will my Dyson purifier stop working after cancellation?
No. Your purifier works normally. You simply won't receive automatic filter deliveries anymore.
What if filters are dispatched before I cancel?
Dyson won't refund dispatched or in-transit filters. Cancel 3-5 days before your next dispatch date to avoid charges.
Can I pause instead of cancelling?
Yes. Pause for up to 6 months, then resume without losing account data or re-registering.
How quickly does cancellation take effect?
Instantly after you confirm online. You'll receive a confirmation email within 24 hours.
Can I reactivate my subscription later?
Yes. Log in and select 'Reactivate'. All your account data and preferences are saved.

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