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How to Cancel Checkatrade

Checkatrade requires you to cancel by phone - there is no online option. You must give 30 days' notice, during which your listing stays active and you continue to receive customer inquiries.

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Quick Facts

Monthly cost
£50.00/mo
£600.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No refunds issued. The 30-day notice period must be observed; no pro-rata rebates are provided.
After cancellation
Your listing is deactivated after 30 days and no longer appears in searches. Customer reviews remain permanently visible on the platform.

Cancellation Steps

Go directly to Checkatrade cancellation page

  1. Call Checkatrade trade support

    Phone 0333 014 0960 during business hours (Monday-Friday, 8am-5pm). Have your trade ID ready.

  2. Request cancellation

    Tell the support agent you want to cancel your trade membership and provide your trade ID when asked.

  3. Confirm the 30-day notice period

    Your cancellation takes effect 30 days from your request. Your listing remains active during this time.

  4. Get written confirmation

    Ask for email confirmation of your cancellation request, including your effective deactivation date.

Tips & Things to Know

  • Plan ahead: Submit your cancellation request at least 30 days before you want your listing to stop.
  • Your reviews stay public: Customer ratings remain visible on Checkatrade indefinitely after cancellation.
  • No pause option: Checkatrade offers no suspend feature - cancellation is your only option if you need a break.

Your Consumer Rights

  • Consumer Rights Act 2015 requires cancellation terms to be fair and transparent for UK trade members.
  • The 30-day notice period falls outside the standard 14-day cooling-off period for distance contracts.

Frequently Asked Questions

Can I cancel Checkatrade online?
No. You must cancel by phone on 0333 014 0960. Online cancellation is not available.
Will I get a refund if I cancel Checkatrade?
No. Checkatrade does not offer refunds for the remainder of your subscription period.
What happens to my reviews after cancellation?
Your reviews and ratings remain permanently visible on Checkatrade, even after your listing is deactivated.
How long does Checkatrade cancellation take?
30 days from your request date. Your listing stays active during this notice period and generates leads as normal.
Can I rejoin Checkatrade after cancelling?
Yes, but you'll need to reapply and go through verification again as a new member.

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