How to Cancel Bulb Energy
Bulb Energy was acquired by Octopus Energy. To leave, switch to a new energy supplier through a comparison site or directly.
Moderate
UtilitiesSteps verified
Quick Facts
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Credit balance refunded after final bill.
- After cancellation
- Account records retained per Ofgem requirements.
Cancellation Steps
Go directly to Bulb Energy cancellation pageCompare energy deals
Use a comparison site like Uswitch or Money Saving Expert.
Choose new supplier
Select the best deal.
New supplier handles switch
The new supplier contacts Octopus/Bulb on your behalf.
Final bill
Receive a final bill and any credit refund.
Tips & Things to Know
- You do not need to contact Bulb/Octopus — the new supplier handles the switch.
- Submit final meter readings on switch day.
- Credit balance refunded after final bill.
- Switch takes about 5 working days.
Your Consumer Rights
- Ofgem protections.
- Switching guaranteed within 5 days.
Frequently Asked Questions
- Contact Bulb?
- No, new supplier handles it.
- Credit refund?
- Yes, after final bill.
- How long?
- About 5 working days.
- Meter readings?
- Submit on switch day.
- Exit fees?
- Check your tariff for any exit fees.