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How to Cancel Brinks Home Security

Brinks Home Security requires cancellation by phone call only. You'll face early termination fees based on your remaining contract term, and retention specialists will attempt to keep you.

Nightmare
Home & Smart Home

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Quick Facts

Monthly cost
£30.00/mo
£360.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No refunds. Early termination fees apply based on remaining contract balance.
After cancellation
Account and monitoring history retained per Brinks privacy policy. Deletion timelines vary.

Cancellation Steps

Go directly to Brinks Home Security cancellation page

  1. Review your contract

    Find your agreement and note the remaining term and early termination fee amount.

  2. Call Brinks customer service

    Call the number on your bill and request to cancel your monitoring service.

  3. Decline retention offers

    You will be transferred to retention. Firmly decline any discount or pause offers.

  4. Get written confirmation

    Request a cancellation confirmation number and ask for written confirmation via email.

Tips & Things to Know

  • Know your exact early termination fee and remaining contract balance before calling.
  • Follow up with certified mail requesting cancellation to create a paper trail.
  • Ask if your contract can be transferred to the new homeowner if you're selling.

Your Consumer Rights

  • US users: State consumer protection laws and FTC regulations govern home security contracts.
  • Canadian users: Provincial consumer protection acts regulate home security contract terms.

Frequently Asked Questions

Can I cancel Brinks Home online?
No. Cancellation requires a phone call to customer service. Online cancellation is not available.
What early termination fee will I pay?
The fee depends on your remaining contract term. Check your contract or call for the exact amount.
How long are Brinks contracts?
Typically 36 to 60 months. Review your agreement for your specific term length.
Can I transfer my contract to a new homeowner?
Yes, Brinks may allow contract transfer if you're selling. Ask customer service about options.
Do I need to return equipment after cancellation?
Depends on your contract. Leased equipment must be returned; owned equipment is yours to keep.

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