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How to Cancel Bord Gais Energy

Switching from Bord Gais Energy is free and straightforward - your new supplier manages the entire process. There's no interruption to your supply, and the switch takes 2-3 weeks. Watch for loyalty discounts offered during the switch process.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Final bill covers usage until your switch date. Credit balances are refunded within 4-6 weeks of switching.
After cancellation
Your records are retained per Commission for Regulation of Utilities (CRU) requirements, typically 6 years.

Cancellation Steps

Go directly to Bord Gais Energy cancellation page

  1. Compare suppliers

    Use bonkers.ie or switcher.ie to find better rates and switch directly.

  2. Sign up with new supplier

    Complete your application online. They will initiate the switch from Bord Gais.

  3. Provide your meter details

    Give your MPRN (electricity) or GPRN (gas) found on your Bord Gais bill.

  4. Receive your final bill

    Bord Gais sends a final bill for usage up to your switch date within 4-6 weeks.

Tips & Things to Know

  • Check if you're on a fixed-rate plan, as early exit fees may apply.
  • Your supply continues uninterrupted during the entire 2-3 week switch period.
  • Compare rates on independent switching sites to ensure you get the best deal available.

Your Consumer Rights

  • The CRU guarantees your right to switch energy suppliers freely without discrimination.
  • Under the EU Consumer Rights Directive, you have cooling-off rights if you signed a contract remotely.

Frequently Asked Questions

Can I switch anytime?
Yes. Switching is free year-round with no cancellation fees, though fixed-rate plans may have early exit charges.
Will my supply be interrupted?
No. Your electricity or gas supply continues without interruption throughout the switch.
How long does switching take?
2-3 weeks. Your new supplier handles everything; you don't contact Bord Gais directly.
Will I get a refund?
You receive a final bill for usage to your switch date. Any credit balance is refunded within 4-6 weeks.
What is my GPRN or MPRN?
Your Gas Point Registration Number (GPRN) or Meter Point Reference Number (MPRN) is printed on your Bord Gais bill.

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