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How to Cancel Arlo Secure Plus

Cancellation is straightforward and takes effect at the end of your billing period with no early termination fees. Download important footage before cancelling, as all cloud recordings are permanently deleted.

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Quick Facts

Monthly cost
£12.99/mo
£129.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Your subscription remains active until the end of your billing period.
After cancellation
All cloud recordings are permanently deleted within days of cancellation. Camera settings are retained.

Cancellation Steps

Go directly to Arlo Secure Plus cancellation page

  1. Sign in to your Arlo account

    Visit my.arlo.com and log in with your email and password.

  2. Go to Subscription settings

    From the dashboard, select 'Subscription' to view your active Arlo Secure Plus plan.

  3. Download your footage

    Download any videos you need to keep, as cloud recordings are deleted after cancellation.

  4. Click Cancel Subscription

    Select 'Cancel Subscription' and confirm when prompted. Cancellation takes effect at your next billing date.

Tips & Things to Know

  • Download all important footage before cancellation, as cloud recordings cannot be recovered.
  • Your cameras retain live view access after cancellation but lose cloud recording and motion alerts.
  • Verify cancellation in your account settings rather than relying only on confirmation emails.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 provides a 14-day cooling-off period for online purchases.
  • US users: ROSCA protections enforced by the Federal Trade Commission guarantee easy cancellation mechanisms.

Frequently Asked Questions

Can I cancel Arlo Secure Plus without penalty?
Yes. You can cancel anytime without early termination fees, though no refunds are offered for unused time.
What happens to my recordings after I cancel?
All cloud-stored recordings are permanently deleted within days of cancellation. Download important footage beforehand.
Will my cameras still work after cancellation?
Yes. Cameras retain live view access but lose cloud recording, motion alerts, and emergency response features.
Does Arlo offer a pause option?
No pause feature exists. You can only cancel or keep your subscription active. You can resubscribe anytime.
When does cancellation take effect?
Cancellation takes effect at the end of your current billing period. You will not be charged again after that date.

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