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How to Cancel 1Password Business

Cancellation takes effect at the end of your current billing cycle with no refunds. You must export all vault data before it's permanently deleted 30 days after cancellation.

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Quick Facts

Monthly cost
£7.99/mo
£95.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Access continues until the end of your current billing period.
After cancellation
Vault data is retained for 30 days after cancellation, then permanently deleted with no recovery option.

Cancellation Steps

Go directly to 1Password Business cancellation page
  1. Sign in as administrator

    Go to my.1password.com and log in with administrative credentials.

  2. Navigate to Billing

    Click your profile icon, select 'Account Settings', then click the 'Billing' tab.

  3. Export vault data

    Go to 'Vault Settings' > 'Export' and download your data in CSV or JSON format.

  4. Cancel subscription

    Click 'Cancel Subscription' on the Billing page and confirm in the popup window.

Tips & Things to Know

  • Export your vault data immediately after cancelling, as 1Password doesn't send deletion reminders.
  • Cancel before your renewal date to avoid being charged for another cycle.
  • Notify your team so they can save copies of shared passwords before access ends.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 requires transparent cancellation terms and prohibits unfair contract terms.
  • EU users: Consumer Rights Directive 2011/83/EU provides a 14-day cooling-off period from purchase date.

Frequently Asked Questions

Can I cancel 1Password Business anytime?
Yes. Cancellation takes effect at the end of your current billing cycle with no refunds.
What happens to my vault data after cancellation?
Your data is permanently deleted 30 days after cancellation with no recovery option.
How do I export my vault data?
Log in as administrator, go to 'Vault Settings' > 'Export', and download in CSV or JSON format.
Will I get a refund if I cancel mid-cycle?
No. 1Password does not issue refunds for cancelled subscriptions under any circumstances.
Can I recover data after the 30-day window?
No. Data is permanently deleted after 30 days with no recovery possible.