How to Cancel Zoho CRM
Zoho CRM provides sales and customer management. Cancel through billing settings or downgrade to free.
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Quick Facts
- Monthly cost
- £14.00/mo
- £168.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds.
- After cancellation
- Free account continues. Data preserved.
Cancellation Steps
Go directly to Zoho CRM cancellation pageGo to zoho.com/crm
Sign in as admin.
Go to Settings > Billing
Find your plan.
Cancel or downgrade
Downgrade to free (3 users) or cancel entirely.
Tips & Things to Know
- Free CRM (3 users) available.
- Export your data first.
- Other Zoho apps may be affected.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Free version?
- Yes, 3 users.
- Export data?
- Yes, CSV export available.
- Other Zoho apps?
- May be separately billed.
- Can I upgrade?
- Yes.
- Zoho One?
- Bundle of all Zoho apps.