How to Cancel Xero
Xero is a popular cloud accounting platform especially in the UK, Australia, and New Zealand. Cancel through your Xero organisation settings. Export all financial data before cancelling.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused portions of the billing period.
After cancellation
Read-only access for 12 months after cancellation.
Direct Debit & Billing Warnings
- Make sure to file any outstanding tax returns before cancelling access.
Cancellation Steps
Go directly to Xero cancellation pageExport your data
Go to Settings > Export Accounting Data and download everything before cancelling.
Go to Subscription settings
In Xero, go to Settings > General Settings > Subscription.
Cancel subscription
Click "Cancel Subscription" and confirm. Xero retains data for a limited period.
Tips & Things to Know
- Export all data including reports, bank transactions, and invoices.
- Inform your accountant before cancelling if they have access.
- Xero retains data for 12 months in read-only mode after cancellation.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Can I still view data after cancelling?
Yes, Xero provides 12 months of read-only access after cancellation.
Should I export my data?
Yes, always export data before cancelling in case you need it beyond the retention period.
What about my accountant?
Your accountant loses access when you cancel. Inform them beforehand.
Annual Cost
£180.00
per year for Xero
Cancelling saves you this every year
