How to Cancel QuickBooks
QuickBooks Online is Intuit's cloud accounting software used by millions of small businesses. Cancel through your account settings. Export all data before cancelling as access is lost after cancellation.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for partial billing periods. 30-day guarantee on new subscriptions.
After cancellation
Data retained for 1 year after cancellation. Export before cancelling.
What to Watch Out For
- Multiple retention screens during cancellation.
Direct Debit & Billing Warnings
- Data access is lost after the retention period — always export first.
Cancellation Steps
Go directly to QuickBooks cancellation pageExport your data
Before cancelling, go to Settings > Export Data and download all your financial records.
Go to Account settings
Click the gear icon > Account and Settings > Billing & Subscription.
Cancel subscription
Click "Cancel" or "Cancel Trial/Subscription" and follow the prompts.
Confirm and save data
Confirm cancellation. QuickBooks retains your data for 1 year, but export it now for safety.
Tips & Things to Know
- Export ALL data before cancelling — you cannot access it after the retention period.
- QuickBooks data can be exported in various formats for use with other software.
- Consider downgrading to Simple Start instead of full cancellation.
- If you have payroll, cancel that separately.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Can I export my data?
Yes, export all reports, transactions, and records before cancelling.
What happens to my payroll?
QuickBooks Payroll must be cancelled separately from QuickBooks Online.
Can I pause instead?
QuickBooks sometimes offers a reduced-rate pause option.
How long is my data kept?
QuickBooks retains your data for approximately 1 year after cancellation.
Annual Cost
£360.00
per year for QuickBooks
Cancelling saves you this every year
