How to Cancel FreshBooks
FreshBooks is an invoicing and accounting platform aimed at freelancers and small businesses. Cancel through your account settings. Export invoices and reports before cancelling.
Steps verified March 2026
Quick Facts
Pricing (all plans)
Cancel online?
Yes
Pause option?
Yes
Refund policy
30-day money-back guarantee on new accounts.
After cancellation
Data retained for a limited period after cancellation.
Cancellation Steps
Go directly to FreshBooks cancellation pageExport your data
Go to Reports and export all financial data and invoices before cancelling.
Go to Account settings
Click your profile > "Billing" or "Account & Billing".
Cancel account
Click "Cancel My Account" and follow the prompts to confirm.
Tips & Things to Know
- Export all invoices and reports — data is not retained indefinitely after cancellation.
- Outstanding invoices can still be paid by clients for a limited time after cancellation.
- Consider downgrading to the Lite plan if you only need basic invoicing.
Your Consumer Rights
- 30-day money-back guarantee.
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
What happens to unpaid invoices?
Clients can still pay outstanding invoices for a limited period after cancellation.
Can I export my data?
Yes, export all reports and invoices before cancelling.
Is there a free option?
FreshBooks does not have a free tier, but they offer a 30-day free trial.
Annual Cost
£228.00
per year for FreshBooks
Cancelling saves you this every year
