How to Cancel Zipcar
Zipcar is a car-sharing service with annual membership. You can cancel online or by phone. The annual membership fee is non-refundable, but you can cancel to prevent renewal.
Steps verified March 2026
Quick Facts
Monthly cost
£7.00/mo
£84.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Annual membership fee is non-refundable mid-term. Driving credits are forfeited on cancellation.
After cancellation
Account data and driving history are retained for regulatory purposes. Active bookings must be completed or cancelled first.
What to Watch Out For
- Annual fee is non-refundable, creating a sunk-cost incentive to continue using the service
- Cancellation page warns about losing "member benefits" before confirming
Cancellation Steps
Go directly to Zipcar cancellation pageLog in to zipcar.com
Sign in to your Zipcar account.
Go to "My Account"
Navigate to your account settings.
Click "Cancel Membership"
Find the cancellation option in your account settings.
Confirm cancellation
Follow the prompts. Your membership is cancelled at the next renewal date.
Tips & Things to Know
- The annual fee is non-refundable mid-term.
- Any outstanding damage charges or fines must be settled before cancellation.
- You can also call 0333 240 9000 to cancel by phone.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from the date of sign-up.
- Outstanding fines or damage charges must be settled before Zipcar can process your cancellation.
Frequently Asked Questions
Can I get a refund on my Zipcar annual fee?
No. The annual membership fee is non-refundable once paid.
Can I cancel Zipcar online?
Yes. Cancel through your account settings at zipcar.com or call 0333 240 9000.
What happens to my Zipcar driving credits?
Any unused driving credits or promotional balance are forfeited on cancellation.
Do I need to return my Zipcard?
No. The Zipcard is deactivated automatically on cancellation.
Can I rejoin Zipcar after cancelling?
Yes. You can sign up again but will need to pay a new annual membership fee.
Annual Cost
£84.00
per year for Zipcar
Cancelling saves you this every year