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How to Cancel Tesla Premium Connectivity

Cancellation is straightforward through the Tesla app or web account. Your access continues until your next billing date, with no early termination fees.

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Quick Facts

Monthly cost
£9.99/mo
£99.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Cancellation takes effect immediately but may take 24 hours to reflect in your vehicle.
After cancellation
Vehicle data and local Sentry recordings remain after cancellation. You lose only remote access to live Sentry feeds and live traffic features.

Cancellation Steps

Go directly to Tesla Premium Connectivity cancellation page

  1. Sign in to your Tesla account

    Open the Tesla app and tap the profile icon, then select 'Account'.

  2. Go to Subscriptions

    In Account Settings, tap 'Manage' then 'Subscriptions' to view active subscriptions.

  3. Select Premium Connectivity

    Find 'Premium Connectivity' in your list and tap to open subscription details.

  4. Confirm cancellation

    Tap 'Cancel Subscription' and confirm. Access continues until your next renewal date.

Tips & Things to Know

  • Cancel near your renewal date to avoid forfeiting unused days - Tesla offers no refunds for mid-cycle cancellations.
  • Standard Connectivity remains free; you keep navigation and vehicle controls after cancellation.
  • Resubscription is instant with no penalties if you change your mind later.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK customers must receive clear cancellation terms with a process as simple as sign-up.
  • US customers are protected by the FTC Negative Option Rule, which prohibits dark patterns and requires simple cancellation mechanisms.

Frequently Asked Questions

Can I cancel Tesla Premium Connectivity anytime?
Yes, with no early termination fees. However, Tesla does not refund unused time if you cancel mid-cycle.
Will I get a refund for unused time?
No. Tesla does not offer refunds for partial billing periods. You forfeit unused time if you cancel before renewal.
What happens to my data after cancellation?
Your vehicle data and local Sentry recordings remain. You lose only remote access to live Sentry feeds and live traffic.
How long does cancellation take to take effect?
Cancellation is instant in the app but may take 24 hours to reflect in your vehicle. Restart your vehicle if needed.
Can I pause Premium Connectivity instead of cancelling?
No pause option exists. You can only cancel or keep it active. Resubscription is instant with no restrictions.

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