Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Enterprise Car Club logo

How to Cancel Enterprise Car Club

Enterprise Car Club provides pay-as-you-go car sharing across the UK. Cancelling requires contacting member services as there is no self-service online cancellation.

Tricky
Transport

Steps verified

Quick Facts

0
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Deposit refunded within 30 days minus any outstanding charges.
After cancellation
Account data retained for 6 years per DVLA requirements.

Cancellation Steps

Go directly to Enterprise Car Club cancellation page

  1. Check your membership terms

    Review your membership agreement for any minimum commitment period or notice requirements.

  2. Contact member services

    Call Enterprise Car Club on 0345 266 9384 or email members@enterprisecarclub.co.uk.

  3. Request cancellation

    Ask to cancel your membership and confirm any outstanding charges or deposits.

  4. Return your member card

    You may be asked to return your RFID membership card.

Tips & Things to Know

  • Check for any outstanding trip charges before cancelling.
  • Your deposit may take up to 30 days to be refunded.
  • Ask for written confirmation of your cancellation.

Your Consumer Rights

  • UK Consumer Rights Act 2015 applies.
  • Right to cancel within 14 days of joining under distance selling regulations.

Frequently Asked Questions

Is there a cancellation fee?
No cancellation fee, but you must clear any outstanding trip charges.
Will I get my deposit back?
Yes, deposits are refunded within 30 days of cancellation.
Can I cancel online?
No, you must contact member services by phone or email.

Related Cancellation Guides