How to Cancel Trainline Premium
Trainline Premium offers a percentage saving on most train tickets and priority customer support for an annual fee. Cancellation is done through the app or website.
Steps verified March 2026
Quick Facts
Cancel online?
Yes
Pause option?
No
Refund policy
The annual fee is non-refundable after the 14-day cooling-off period.
After cancellation
Booking history and saved journeys are retained. Standard Trainline remains free to use.
What to Watch Out For
- Shows a running total of "money saved this year" to create loss aversion during cancellation
Cancellation Steps
Go directly to Trainline Premium cancellation pageOpen the Trainline app
Or go to thetrainline.com and sign in.
Go to "Account Settings"
Navigate to your account or subscription settings.
Tap "Manage Trainline Premium"
Find the Premium subscription management.
Tap "Cancel"
Confirm the cancellation. Savings apply until the end of your annual period.
Tips & Things to Know
- Calculate whether the savings outweigh the annual fee before cancelling.
- Tickets already purchased retain their discount regardless of cancellation.
- The standard Trainline app remains free to use for booking tickets.
Your Consumer Rights
- You have a 14-day cooling-off period under the Consumer Contracts Regulations 2013.
- Trainline must not impose unreasonable barriers to cancellation under UK consumer law.
Frequently Asked Questions
Can I still use the Trainline app after cancelling Premium?
Yes. The standard Trainline app is free. You just lose the percentage discount on tickets.
Is Trainline Premium worth it?
If you spend more than about 500 per year on train tickets, the savings usually exceed the fee.
Do tickets already bought keep their discount?
Yes. Tickets purchased with the Premium discount are not affected by cancellation.
Can I get a Trainline Premium refund?
Within 14 days of purchase, you can request a refund. After that, the fee is non-refundable.
How do I cancel Trainline Premium?
Cancel through the Trainline app or website under Account Settings > Manage Premium.
Annual Cost
£49.00
per year for Trainline Premium
Cancelling saves you this every year