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How to Cancel Zettle

Zettle by PayPal provides card payment terminals. Close through settings.

Easy
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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
No subscription. Transaction fees only.
After cancellation
Account closed. History retained per requirements.

Cancellation Steps

Go directly to Zettle cancellation page
  1. Go to my.zettle.com

    Sign in.

  2. Go to Settings

    Find Close Account.

  3. Resolve pending amounts

    Withdraw balance.

  4. Confirm

    Follow steps.

Tips & Things to Know

  • Zettle is owned by PayPal.
  • Card reader is yours.
  • No monthly fee on standard plan.

Your Consumer Rights

  • Consumer Rights Act 2015 for UK users.

Frequently Asked Questions

Monthly fee?
No.
Keep the reader?
Yes.
PayPal connection?
Separate accounts.
Can I reopen?
Contact support.
Was it iZettle?
Yes, rebranded to Zettle.