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How to Cancel YuMove

Cancellation is done online through your account dashboard. You must cancel before your next scheduled dispatch date to avoid charges, as refunds are not offered for orders already dispatched.

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Quick Facts

Monthly cost
£18.00/mo
£216.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched orders. Cancel before dispatch to avoid charges.
After cancellation
Your account, order history, and subscription details are permanently preserved after cancellation. You can reactivate anytime.

Cancellation Steps

Go directly to YuMove cancellation page

  1. Sign in to your YuMove account

    Go to yumove.co.uk and log in with your email and password credentials.

  2. Go to My Subscription

    Click 'My Subscription' or 'Account' in the menu to view your active subscriptions.

  3. Check your next dispatch date

    Review when your next order is scheduled to dispatch to avoid unwanted charges.

  4. Click Cancel Subscription

    Find the 'Cancel Subscription' button and confirm cancellation when prompted.

Tips & Things to Know

  • Cancel at least 48 hours before your next dispatch date to prevent charges and shipment.
  • Use the pause feature to suspend for up to 3 months instead of cancelling completely.
  • Keep your cancellation confirmation email and reference number as proof of cancellation.

Your Consumer Rights

  • Consumer Rights Act 2015 protects all UK consumers purchasing goods and services.
  • Distance Selling Regulations 2000 grant a 14-day cooling-off period for online purchases.

Frequently Asked Questions

Can I cancel YuMove at any time?
Yes, but you must cancel before your next scheduled dispatch date. Orders already dispatched cannot be cancelled.
Will I get a refund?
No refunds are offered for dispatched orders. Cancel before dispatch to avoid charges for the upcoming order.
What happens to my account after cancellation?
Your account and order history are preserved indefinitely. You can resubscribe anytime using the same account.
Can I pause instead of cancel?
Yes. YuMove offers a pause feature for up to 3 months without losing your subscription.
How long does cancellation take?
Cancellation is instant online. You'll receive a confirmation email within minutes with a reference number.

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