How to Cancel Wrike
Cancellation is done online through your account settings for standard plans. Enterprise plans may require contacting your account manager. Access ends at the end of your billing period.
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Quick Facts
- Monthly cost
- £10.00/mo
- £120.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for monthly plans. Annual plan refunds vary by agreement.
- After cancellation
- Project data is retained temporarily after cancellation. Export your data before the retention period expires.
Cancellation Steps
Go directly to Wrike cancellation pageLog in to Wrike
Go to wrike.com and sign in with your account credentials.
Go to Account Settings
Click your profile icon and select Account Settings from the menu.
Find the Billing section
Locate and click on the Billing or Subscription tab.
Click Cancel Subscription
Select Cancel and confirm your cancellation. Access continues until the end of your billing period.
Tips & Things to Know
- Export your project data before cancelling using Wrike's export feature.
- You can downgrade to the free plan for up to 5 users instead of cancelling.
- Enterprise customers should contact their account manager to cancel.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new online subscriptions.
- Wrike must not make cancellation harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Can I cancel Wrike online?
- Yes, for standard plans. Enterprise customers should contact their account manager.
- Will I lose my data after cancellation?
- Data is retained temporarily. Export your projects before the retention period expires.
- Do I get a refund when I cancel?
- No refunds for monthly plans. Annual plan refund policies vary by agreement.
- Can I downgrade instead of cancelling?
- Yes, you can downgrade to the free plan, which supports up to 5 users.
- When does cancellation take effect?
- Cancellation is instant. Your access continues until the end of your current billing period.