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How to Cancel Wave Accounting

You can cancel Wave's paid add-ons independently without losing your free account, or permanently delete your entire account online. Your free accounting features remain active unless you explicitly close your account.

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Quick Facts

0
Cancel online?
Yes
Pause option?
No
Refund policy
Wave's free features have no refunds. Paid add-ons are refunded case-by-case with prorated credits for mid-cycle cancellations.
After cancellation
Account closure permanently deletes all data within 30 days. Wave does not retain backups. Export data before deletion.

Cancellation Steps

Go directly to Wave Accounting cancellation page

  1. Sign in to Wave

    Visit waveapps.com and log in with your email and password.

  2. Open Account Settings

    Click the gear icon in the top-right corner and select Account Settings from the menu.

  3. Cancel paid add-ons

    Go to Plan & Billing and click Cancel next to Wave Payroll or Wave Payments to remove individual features.

  4. Close your account (optional)

    Go to Account > Close Account and click the red button to permanently delete your account and all data.

Tips & Things to Know

  • Export all your financial data before closing your account—data is permanently deleted within 30 days with no recovery option.
  • Keep your free Wave account active even if you cancel paid add-ons, as it costs nothing and preserves your historical records.
  • If cancelling Wave Payroll mid-cycle, contact support@waveapps.com to discuss prorated refunds for unused service time.

Your Consumer Rights

  • Under FTC regulations (US), Wave must provide clear cancellation processes without unreasonable barriers.
  • Under Canadian consumer protection law, you have the right to cancel without undue obstacles and receive written confirmation.

Frequently Asked Questions

Can I cancel Wave Payroll without deleting my entire account?
Yes. You can cancel any paid add-on independently from Settings > Plan & Billing without affecting your free accounting features.
Will I get a refund if I cancel Wave Payroll mid-month?
Wave handles refunds case-by-case and will protrate unused time. Contact support@waveapps.com with your billing details.
What happens to my data when I close my Wave account?
All data is permanently deleted within 30 days. Export everything first through Settings > Data & Privacy > Export Your Data.
Can I cancel my account and rejoin later without losing my data?
No. Once deleted, Wave does not retain data. Export and save backups if you may need records in future.
Is Wave's core accounting platform really free?
Yes. Basic invoicing, expense tracking and financial reports are free forever with no hidden fees or limits.

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