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How to Cancel Waggel

You can cancel your Waggel pet insurance through your online account, but you'll need to contact their support team to confirm. Your coverage ends on the date specified in your cancellation confirmation.

Moderate
Pet

Steps verified

Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Full refund if cancelled within 14 days. After that, prorated refunds may apply for unused coverage.
After cancellation
Policy records and claims history are retained indefinitely for regulatory purposes. Personal data is handled per their privacy policy.

Cancellation Steps

Go directly to Waggel cancellation page

  1. Sign in to Waggel

    Go to waggel.co.uk and log in with your email and password.

  2. Go to your account settings

    Click 'My Policy' or 'Account' to find your active pet insurance policies.

  3. Find your cancellation option

    Look for 'Manage Policy' or 'Policy Settings' and select 'Cancel Policy'.

  4. Contact Waggel to complete cancellation

    Email hello@waggel.co.uk or use live chat at waggel.co.uk/help with your policy number.

Tips & Things to Know

  • Cancel within 14 days of purchase to get a full refund with no questions asked.
  • Submit any outstanding claims before your policy end date to ensure they're processed.
  • Arrange your new insurer to start before your Waggel coverage ends to avoid gaps.

Your Consumer Rights

  • You have a 14-day cooling-off period to cancel for a full refund under the Consumer Rights Act 2015.
  • Pet insurance complaints can be escalated to the Financial Ombudsman Service if unresolved with Waggel.

Frequently Asked Questions

Can I cancel Waggel at any time?
Yes. You can cancel anytime, but only get a full refund if you cancel within 14 days of purchase.
Will I get a refund?
Full refund within 14 days. After that, you may get a prorated refund for unused days.
What happens to my claims?
In-progress claims continue to be processed after cancellation. New claims after your end date won't be covered.
How long does cancellation take?
Your request takes 1-2 business days to process. You'll receive a confirmation email with your end date.
Does Waggel offer a pause option?
No. Waggel doesn't offer pause or suspension. You must cancel and reapply if you want coverage later.

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