How to Cancel Voi E-Scooter Pass
Voi offers day and monthly passes for e-scooter rides in UK cities. Cancel through the app.
Easy
TransportSteps verified
Quick Facts
- Monthly cost
- £9.99/mo
- £119.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for active passes.
- After cancellation
- Free account continues.
Cancellation Steps
Go directly to Voi E-Scooter Pass cancellation pageOpen the Voi app
Sign in.
Go to Passes
Find your active pass.
Cancel
Confirm cancellation.
Tips & Things to Know
- Pay-per-ride continues.
- Use remaining pass time first.
- Only available in approved UK trial cities.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Pay per ride?
- Yes.
- UK cities?
- Various trial cities.
- Can I rejoin?
- Yes.
- Speed limit?
- 15.5mph in UK.
- Licence needed?
- No, but must be 18+.